I recently went to the Muncy eye center for a eye exam and glasses. After my eye exam I went into the Optical to look at frames. Because of Covid only one person at a time is aloud in which I think is better because I had a sales clerk named Kathy. At first I thought she seemed very stressed out but I was wrong. She was very professional and explained all that needed answered. I ordered my new glasses got them but they hurt my bridge on my nose. I called Kathy said come in and she’ll re adjust them. She did but they still hurt my nose so she talked to her manager and called to let me know I could exchange my frames for a lighter pair. I went today and she helped me pick a lighter pair. I should get them in 7 days. I want to thank Kathy for going the extra mile for me. More people should be like her. I sure hope her boss reads this to see that people appreciate a sales person like her. More
I’ve been a patient of their Lewisburg office for over 10 years and have always had excellent care. Have worked with Dr. Hensel for most of that time. I wear glasses and contacts. My prescription is pretty strong. My kids have seen both Dr. Fritz and Dr. Bowen and trust their visual health with them. Great people in the optical department. Love the glasses. More