Patient Reviews
Our Reviews
When choosing an eye doctor for you and your family, you should accept no less than the best. We encourage you to read through the reviews and testimonials from our patients. At The Eye Center of Central PA, we pride ourselves on our reputation. Our team of board-certified ophthalmologists and talented optometrists, physician assistant, and office staff enjoy hearing your feedback and strive to always provide the best care, service, and compassion to each and every patient.
"My Eye Center visit hit a glitch. It was taken care of in a quick professional manner. Dr Gonzales is knowledgeable, quick and very positive. Kudos to C. Yingling in the Optical Shop!!! Excellent Customer Service!!!"
"Dr. Onitsha and his staff are outstanding! No matter what office I had an appointment at I was treated with respect. I was worried about having my Cataracts removed, but they put me at ease. I would highly recommend Dr. Onitsha and his staff. They are a blessing."
"Recently started having some pain in my right eye when I was waking up. It finally got so bad I went to an urgent care. They referred me to the Eye Center. I called the next day, and they were able to get me in the same day for a consult with Wayne. I received excellent care from Wayne and the staff, both at that appointment, and a follow up. They accepted my health insurance with no problem. If you're in the area, and having trouble with your eyes, I highly recommend the Eye Center."
"I had a wonderful visit today with my favorite Dr. Hartzell. The whole team, from sign in, to the wonderful young ladies prepared me for the visit with the doctor. Thanks to each and everyone for your kindness."
"Dr. Our has been great with my surgery and after care, all the staff and doctors I dealt with has really been great. It wasn't mentally easy for me to deal with my Surgercal needs. Dr. Our did really great with getting ready for what was to come. The Dr. And staff withe the dialing in of my new lens implants. I really enjoyed the experience and would recommend your staff and agency to anyone, thank you again."
"The Eye Center is a totally awesome experience. I had lasik in 2007 and now Light Adjustable Lensplacement after cataract surgery. All of the employees are very knowledgeable and caring."
"They do thorough work on your eyes before and after surgery, making sure everything is healing properly. Also, waiting time is at a minimum. The staff is very friendly."
"Went in to get my new glasses, lady that waited on me was very nice and professional, I've been coming here for years, this is 3rd pair of glasses I've gotten from here, will continue to get my business, GREAT PLACE!!!"
"Great experience, short wait, very competent technicians, Dr O is great. Very patient oriented and protective of my vision."
"I was treated with such professional respect, attention, and care at my eye exam by the entire staff that I believe it was probably the most comprehensively thorough and satisfying optical appointment that I have ever had. I have to compliment them too about the much better than average selection of frames that they have available."
"My husband is a self employed welder and when he got metal in his eye, these folks got us in quickly. They were friendly and efficient. I highly recommend them for any and all eye-related concerns."
"I was almost hesitant to schedule an appointment after some of the poor reviews. I had a great experience. I got an appointment within a week. All the staff were very friendly and efficient. I got my exam and was back in my car within a half hour. I had no concerns. I have my return appointment scheduled."
"I was in dire need of an eye appointment before the end of December 2025 and there was an opening when I called. They got me right in was able to order my bifocals.From speaking to someone on the phone to each one of the ladies that I came in contact with that day and the doctor, They were nothing but wonderful. Even the lady that helped me pick out my glasses right there on site was wonderful! If you want a place that you are not considered just a number but a person this is where you need to be. You won’t be disappointed"
"I've been coming to The Eye Center of Central PA for years and just had the pleasure of being seen by Dr. Campana —most thorough exam I've ever had! In fact, the entire staff was amazing! Helped me coordinate appointments and sorted out everything I needed help with! Definitely recommend!"
"I love this office. They've helped me out a lot and the staff is amazing. Always so kind to me."
"I have complete confidence in Dr. Hartzel. He has gotten me through several tough situations. I’m thankful he is my doctor.And a special thank you to Ruth at the front desk for her kindness today."
"Every experience I’ve had has been just wonderful. Took both of my kids and it was a breeze"
"Dr Jarrett is the Dr you want... He's kind, upfront, and caring. The staff are kind, caring, and very helpful."
"Dr. Ou did a wonderful job on my eyes! I just picked up my glasses and I'm in 7th Heaven! I appreciate everything. You're always there to take care of me."
"No idea why this place has such a low rating. Nice and funny staff, quick appointment and I was in and out in around an hour."
"Easy to make an appointment. My glasses broke and I was due for another exam. I opted for the “virtual kind” at the office where you go through the data collection process with a tech who then submits all the data to the doc. Tech was super sweet and kind. Virtual doc was helpful and prescription was accurate. Purchased contact lenses at this location using insurance. Took my eyeglass prescription with me to purchased frames and lenses elsewhere. I am grateful for the services offered and the kindness and professionalism of the staff."
"I just can't express how nice it is to go to an office where everybody is friendly. Everybody smiles. Everybody understands and explains things in a way I can understand. It's just a joy to go there. Everybody smiles. Everybody greets you. Everybody makes you laugh. I love how the office is always happy, smiling, and having fun. The girls down there at the surgery center, they treat you like a person. They explain thing really well. The continually ask which eye, and your date of birth, and I don't care if I have to give it 500 times, it keeps me safe! Everyone is so great! They're always checking on you, asking if you need anything, and if you're okay. And my vision, I couldn't be happier! I can see 500% better! It's a win-win!"
"Always receive prompt and excellent service. Office staff are friendly and caring. Dr Hartzell is professional, knowledgeable and he takes time to explain conditions and procedures. I rate "A" plus overall for the Eye Center."
"The receptionists and technicians were great! Very professional and friendly. Dt Hartzell was very professional and knowledgeable about my condition. I would highly recommend this place."
"high quality efficient care by skilled professionals,"
"First time here and had a wonderful experience from start to finish. Staff at front desk was friendly and quick to check me in as a new patient. My wait time was nothing compared to what you normally expect at any doctor’s office. Once I was in the back, my exam was quick and easy. One of the quickest eye exams I’ve ever gotten. Will definitely make this my new eye place."
"Always extremely thorough eye exams and explanations of issues. My doctor and the staff are always very pleasant and kind. My glasses are always a great fit and always perfect for correcting my vision issues - they always make sure they are exactly right!"
"I have been going to Dr. Bonner for over ten years. He does an amazing job at doing my eye exams! I also met with Dr. Hartzel about cataract surgery. I feel very confident he will perform my surgery with the utmost precision! I look forward to having improved vision. Thank you!"
"Excellent repair of my glasses"
"I was in and had my right eye fixed from a cataract they got me in and they are fast now going back to get glasses soon thanks guys and ladies"
"Great exam and glasses are very nice too, had a screw come out and went in and Grace had it fixed in a few minutes!! Thanks so much!!"
"I have had excellent care from Dr. Walmer and the staff for years. On one occasion I needed a same day apt and this was accommodated. I do agree that after 11AM the wait times are quite long, but the care is excellent!"
"Dr. Hartzell is a miracle worker as far as I'm concerned! In just 2 years my eye sight had gotten extremely bad. I couldn't read anything without glasses. I wanted lasik surgery to eliminate glasses and correct my bad vision. My night vision was also terrible, it was like everyone had their high beams on. After my eye exam I found out I had cataracts. I never expected that! I was very scared about surgery. Every one there was so kind and professional. Dr. Hartzell removed the cataracts and my sight is unbelievable!!! I actually read my fortune cookie at PF Changs and amazed my family. I would encourage anyone thinking eye surgery to call the Eye Center and ask for Dr. Hartzell!"
"Dr. Hartzell is a miracle worker as far as I’m concerned! In just 2 years my eye sight had gotten extremely bad. I couldn’t read anything without glasses. I wanted lasik surgery to eliminate glasses and correct my bad vision. My night vision was also terrible, it was like everyone had their high beams on. After my eye exam I found out I had cataracts. I never expected that! I was very scared about surgery. Every one there was so kind and professional. Dr. Hartzell removed the cataracts and my sight is unbelievable!!! I actually read my fortune cookie at PF Changs and amazed my family. I would encourage anyone thinking eye surgery to call the Eye Center and ask for Dr. Hartzell!"
"Exceptional care, phenomenal staff."
"Not the quickest but never had an issue with them. My doctor was very nice she was awesome."
"When I came to the Eye Center of Central PA in 2016, it was a scary situation. I am a graphic artist by trade, so I need my eyes to earn a living. Both of my eyes were failing due to very aggressive cataracts... My vision turned so poor, so quickly that I could no longer drive, read a magazine or use a computer! Even something as simple as watching TV had become nearly impossible. My entire world was a blur, like looking through Saran Wrap. Dr. Hartzell and his entire staff were very assuring, comforting and confident their procedures would help me. Every step of the way they were efficient, organized and completely professional. Their cheerful demeanor before and during my surgeries, and at every follow-up appointment since, has proven I made the right choice for my eye care. The results? For the first time in 50 years, I no longer need glasses! Waking up each day with nearly perfect vision (20/25) is a true blessing in every way. My wife and I thank Dr. Hartzell, his nurses and staff for all their compassionate assistance and care. — James & Lori Wittlich"
"When I came to the Eye Center of Central PA in 2016, it was a scary situation. I am a graphic artist by trade, so I need my eyes to earn a living. Both of my eyes were failing due to very aggressive cataracts... My vision turned so poor, so quickly that I could no longer drive, read a magazine or use a computer! Even something as simple as watching TV had become nearly impossible. My entire world was a blur, like looking through Saran Wrap. Dr. Hartzell and his entire staff were very assuring, comforting and confident their procedures would help me. Every step of the way they were efficient, organized and completely professional. Their cheerful demeanor before and during my surgeries, and at every follow-up appointment since, has proven I made the right choice for my eye care. The results? For the first time in 50 years, I no longer need glasses! Waking up each day with nearly perfect vision (20/25) is a true blessing in every way. My wife and I thank Dr. Hartzell, his nurses and staff for all their compassionate assistance and care. — James & Lori Wittlich"
"Polite n Courtesy really good staff"